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What Happened to Thinkfinity.org?

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Thinkfinity.org was a project run by the charitable arm of Verizon Communications, the Verizon Foundation. According to the website, it aimed to “deliver resources to advance the knowledge and skills that are required of citizens in the 21st century” (Source).

The website took the form of an online educational institution, featuring what it called “exciting lessons and related materials for every day of the month through the Thinkfinity Calendar;” a collection of over 540 student materials, and downloadable teachers’ guides (Source). It offered free lessons programs and materials to promote literacy.

Today, the website is offline. We did some digging to find out what might have happened to Thinkfinity.org.

The History of Thinkfinity.org

Thinkfinity was established in 2007. In an announcement, Patrick Gaston, the then President of the Verizon Foundation, says that “Thinkfinity (was) built upon the foundation’s flagship education program formerly known as Verizon MarcoPolo.”

MarcoPolo was a free, standards-based curriculum resource for teachers created by the MCI WorldCom Foundation, with the support of the Kennedy Center for Education and the pay television network, National Geographic, in the late 1990s.

The WorldCom financial scandal

Before MarcoPolo became the property of the Verizon Foundation, the educational program nearly closed following the near-collapse of the company behind the MCI WorldCom Foundation, WorldCom (once the second-largest long-distance phone company in the U.S.). The near-collapse was a result of an accounting scandal in 2002, which resulted in the company CEO, Bernard Ebbers, getting a 25-year prison sentence.

An article, published by the Wharton University of Pennsylvania, reports that “investors, analysts, and the public, were left shaking their heads as previously reported profits suddenly turned out to be losses” when WorldCom announced that it would revise its most recent financial statement by $3.85 billion (Source).

Saving the program 

The program was only saved after the board of directors and creditors at WorldCom injected $6m. When Verizon purchased WorldCom in 2006, MarcoPolo became the property of the company. It was later relaunched as Thinkfinity.org (Source). “It is with great pleasure that we announce the creation of Thinkfinity, the Verizon Foundation’s signature digital learning platform designed to improve educational and literacy achievement,” the foundation’s President, Patrick Gaston, had said in a statement on the website.

Thinkfinity began to enroll more organizations to enrich its content database and to provide its users with more valuable educational resources.

Content partners included several organizations in the education and literacy fields, such as the International Reading Association, National Endowment for the Humanities, the John F. Kennedy Center for the Performing Arts, the American Association for the Advancement of Science, National Center for Family Literacy, ProLiteracy Worldwide, National Council on Economic Education, National Council of Teachers of English, National Council of Teachers of Mathematics, and the National Geographic Society (Source).

Solving social Issues Through Thinkfinity

In March 2007, Gaston announced the launch of Thinkfinity.org, explaining that the website reflected “the Verizon Foundation’s goal of truly making a difference in the lives of students, teachers, families and the communities in which they live and work.” He adds: “We are doing this by supporting quality educational resources and programs that enable lifelong learning and growth” (Source).

In less than a month after the official launch of Thinkfinity, the Verizon Foundation injected $31 million into the program (Source). The investment would be distributed over a period of three years. Tom Tauke, Verizon’s executive vice president for public affairs, policy, and communications at the time, indicated that Thinkfinity.org was “a tremendous asset for teachers, students, parents, and community organizations.”

In its 2011 corporate responsibility report, Verizon emphasized the role of communication technology and how it was critical to tackling some of the most pressing societal issues, such as education, sustainability, and domestic violence. “Communications technology really does solve problems for people and society,” said the chairman and CEO, Ivan Seidenberg, in an introductory letter to the report.

Among top five sites in education

In June 2011, news website, PR Newswire, reported that Thinkfinity.org had been selected as one of the top five sites that provided free online classroom resources. Members of an online community, known as WeAreTeachers, made the nomination.

During the award ceremony, Thinkfinity walked away with the Teachers Select award. The award recognizes innovators and leaders in the education marketplace. Speaking at the ceremony, President of EdNET, MDR, Dr. Nelson Heller, told the winners: Being named among the EdNET’s top five puts you on the shortlist of exemplary offerings in the education industry.” EdNET, MDR, is a company that connects businesses to the educational community and sponsors the awards (Source).

New look

By mid-2009, Thinkfinity.org had a new design that featured more information about its literacy network and the Verizon Foundation. It had four main sections, including an educator section that contained free, top-quality professional development opportunities for educators, and thousands of standards-based lesson plans developed by experts.

The new design also had a student section that contained resources to help students complete their assignments, entertaining games to enhance their learning, and links to facts on just about anything. Other sections included a parents section and an afterschool section.

The new website also featured a full today-in-history calendar which contained not only historical facts and occurrences, but also free teacher resources for social studies and history classes.

What then happened to Thinkfinity.org?

Today, if you try to access www.Thinkfinity.org, you’ll see an error message “www.thinkfinity.org took too long to respond.” It’s unclear what the Verizon Foundation did with the website.

The latest archive of the Thinkfinity.org website dates to the summer of 2016. The archived version includes a note informing visitors that while “Thinkfinity no longer offers a community or partner content, [it is] still working to offer educators a wealth of information on the effective use of mobile technology in the classroom” (Source).

Fios by Verizon

Fios by Verizon is the brand name for Verizon’s Fiber Internet plans and an acronym for Fiber Optic Service. They are different and offer speeds faster than Verizon’s DSL Internet plans, which are called “Verizon High Speed Internet.”

Verizon Fios offers internet, TV, and home phone services on a complete fiber optic backbone. It is available in nine metro areas in the NorthEast U.S with 15 million homes and businesses on the network right now. Verizon’s fiber internet service is available in New York, New Jersey, Pennsylvania, Virginia, Maryland, Massachusetts, Rhode Island, Delaware, or District of Columbia and Connecticut. To see if Fios by Verizon is available near you, check this Verizon coverage map.

Verizon Fios will arrive at your doorstep without a contract, so don’t delay in setting up service in your new home.

What you need to know about Verizon Fios

Fios from Verizon offers three high-speed internet plans:

  • “Better Browsing” with 100 Mbps
  • “Better Streaming” with 300 Mbps
  • “Better Everything” up to 940/880 Mbps

The “Better Browsing” and “Better Streaming” plans come with 1-year price guarantees and the “Better Everything” plan comes with a 3-year price guarantee. And, as we mentioned before, there’s no annual contract.

Pro tip: You also get Disney+ free for the first year. After the first year, it’s $6.99/mo. to continue the subscription. 

These are unbundled plans, meaning that they’re internet only. If you’re looking for all-in-one internet, TV, and phone service,  you can go to Verizon and find bundled offers than can shave off money from your total subscription.

When you’re ready, order online to benefit from the waiver of the standard setup charge ($99 value). There are no transfer fees hidden in the offers and all plans come with the self-install option which can be another cost saver if you’re gadget savvy.

Verizon Fios plans and prices

Plan Starting Price Download Speeds
Better Browsing $39.99/mo. 100 Mbps
Better Streaming $59.99/mo. 300 Mbps
Better Everything $79.99/mo. Up to 940/880 Mbps

*As of 12/2/19

Verizon Fios Features

Verizon offers other home services bundles you can add on to the basic Fiber Optics Fios service while shifting. A call to customer support can also help you compare pricing and promotions in your area to help you get the best deal.

The choices can take you down a maze, so let’s take a bird’s eye view of Verizon Fios features:

  1. Install the Fios mobile apps to stay connected on the move.
  2. Track your equipment and other important items at My Verizon or on the My Fios app.
  3. There is no annual contract on Fios Home Internet plans.
  4. Fios doesn’t ask for a deposit and you can pay month to month just like any prepaid connection.
  5. You can lease a router for $10 a month, or buy it outright for $149.
  6. Get the first month free by purchasing a Quantun Gateway router from Verizon for $199.99.
  7. You do a self-installation with simple instructions. The Quantun router is also available for those who want to install Fios on their own.
  8. For heavy gamers, the Gigabit Connection package at 940/880 Mbps speed that can connect up to 100 devices at once should be ideal.
  9. Gigabit customers can also sign up for Fios TV One that comes with 4K Ultra HD TV quality and 425+ channels.
  10. All plans include round-the-clock live technical support from the Verizon Fiber Solutions Center. Also, send a message directly to Fios support through the My Fios App to get immediate assistance.

Make sure to check for these Verizon Fios deals if you’re moving

Moving to a new location can be the perfect time to gauge your internet speed requirements, analyze the money you’re paying, and consider finding an alternative internet provider if you’re not satisfied with your current speed, costs, and support.

But is the decision to move your entire service economical? Or does it make more sense to discontinue the service and sign up anew with a fresh provider? Let’s walk through the Verizon Fios deals landscape.

  1. Fios for Current Customers on the Move: There is no transfer fees. You can order the package online and to get a waiver on the standard set up charges. Save a bit more with the self-install option.
  2. Fios for New Customers on the move: When you switch to the Fios Internet Service, Verizon offers up to $500 bill credit to offset any Early Termination Fees from your previous provider.

Note:  that the ETF Contract Buyout Program says that a customer must stay with Verizon for at least 90 days after installation.

  1. The Verizon Connections Program: This is an exclusive deal for military personnel and employees.  You can grab a $10 monthly discount by subscribing to Fios Triple Play consisting of home phone, Internet and Fios TV.

Alternatively, you will also receive a $5 monthly discount off of a qualifying Fios or HSI Double Play consisting of home phone service and Internet.

  1. Verizon Fios Self-Install Option: The Verizon Fios Self-Installation option is a more hands-on way to set up the service on your own. You can save the standard setup charges (if applicable), and install whenever it is most convenient for you — you don’t have to depend on a technician.

Note: that you can only self-install your Verizon Fios services at your new address if the home has already been wired for a fiber-optic network with an Optical Network Terminal (ONT) and has passed prior testing by Verizon.

  1. Make sure to ask about any running promotions and discounts.

Verizon Fios Reviews

In 2018, Verizon was ranked the best across six ranking factors in the Eastern U.S by a J.D. Power Study. Overall satisfaction was the highest among competitors. It also ranked “among the best” in performance and reliability; the cost of service; billing; communication; and customer service

The American Customer Satisfaction Index has also ranked Verizon Fios at the top of the pile consistently for the last few years.

PCMag is a well-known magazine in digital circles. Verizon has managed to grab the Readers’ Choice Award 14 times in a row.

Digging deeper: Verizon Fios pros and cons

Advantages of using Verizon Fios

  1. Fiber optics ensures that signals travel at the speed of light. Download and upload speeds are much faster than co-axial or copper lines. That’s why Verizon’s flagship product can offer bundled high-speed plans like Double Play and Triple Play and guarantee speeds.

A 2018 FCC report said that Fios delivered in excess of 90% of the advertised speeds.

  1. Verizon Fios does not tether you to an annual contract. This contract-less option allows you to pay as you go and cut the cord whenever you wish.
  2. Verizon Fios gives enough options to basic internet users and others who want bundled services.

Disadvantages of using Verizon Fios

  1. Verizon Fios still is limited to nine metro areas in the East. This smaller footprint is a problem if you are moving out of its coverage area.
  2. This Verizon signature product with higher speeds can be a costlier product than alternatives from DSL and Cable companies.

Frequently asked questions

Is Fios the same as Verizon?

Fios is an acronym for Fiber Optic Service. It is just one among the products and services offered by Verizon.

How much does Verizon WiFi cost?

You can set up high-speed home WiFi with Verizon as your wireless internet service provider and the Fios Quantum Gateway as your WiFi router. Then, you can start with the basic internet package that offers 100 Mbps at $39.99/mo.

Verizon also offers “High Speed Internet” which is their DSL service. It is a fit for areas where Fios isn’t available.

Does Verizon offer internet in my area?

If you are a new customer, confirm that Fios is available at the new address. See this Verizon Fios coverage map. If you are an existing customer, log into the Verizon portal and check if your new home is within the Verizon service area and what services are available. There’s a friendly chatbot to guide you too.

Can I continue with the same bundle of services with Verizon if I move?

In most cases, it is possible. but check what’s available at your new location.

Can I cancel my Verizon service?

Verizon has a hassle-free cancellation policy within 30 days of installation and with no early termination fees.


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