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Spectrum Internet: Plans, Prices, and Reviews

Spectrum technician

Spectrum key features

  • Price: $49.99 – $89.99/mo. (increases in year two)
  • Speed: 300 – 1,000 Mbps
  • Contract: None
  • Data caps: None
  • American Customer Satisfaction Index score: 63/100

With a business reach that spans 41 states, Spectrum (also known as Charter Spectrum) is one of the largest internet service providers out there, covering over 27% of the U.S. population. Owned by parent company Charter Communications, Spectrum offers a broad array of cable internet, TV, and phone services.

What we like

  • Service in 41 states
  • Frequent promotions for new customers
  • No data caps

What we don’t like

  • $25/mo. price increase in year two
  • Slower upload speeds

Spectrum plans and prices

Spectrum offers both internet-only and bundle options to all customers that fall under the ISP’s service area. Here’s a breakdown of Charter Spectrum’s offerings:

PlanPrice (year one)Price (year two)Download speedUpload speed
Spectrum Internet$49.99/mo.$74.99/mo.300 Mbps10 Mbps
Spectrum Internet Ultra$69.99/mo.$94.99/mo.500 Mbps20 Mbps
Spectrum Internet Gig$89.99/mo.$114.99/mo.1,000 Mbps35 Mbps
*Prices as of 02/22/23. Wireless speeds may vary. Prices and offerings vary by location. 

Spectrum internet speed

According to the FCC’s latest report, Spectrum is one of the top performing internet providers when it comes to speed and consistency. More than 90% of customers received at least 95% of their advertised download speed on average, and this held up even during peak hours.

Ookla’s speed test data also rated Spectrum very highly, with the second highest download speeds and consistency scores on average, behind only Xfinity. In short, you can expect to get the speeds you’re paying for with Spectrum.

Spectrum reviews

The American Customer Satisfaction Index (ACSI) has Spectrum in the middle of the pack with a score of 63/100, one point below the average score for internet service providers. Spectrum also scored in the middle of the pack from J.D. Power in every region it’s available.

There were a number of things that stood out for active customers, but concerns with hidden fees and higher average costs seemed to be the most common reason for negative reviews. But other reviewers wrote of positive experiences with the ISP, citing easy installation and a good customer service experience.

How does Spectrum compare?

Spectrum ranks in the middle of the pack compared to other internet providers. While its speeds are as good as any of them, Spectrum’s price increases in the second year make it very expensive for the average customer. It also has much lower upload speeds than fiber providers like Verizon and AT&T.

ProviderStarting priceDownload speedUpload speedACSI Score
Verizon Fios$49.99/mo.300 Mbps300 Mbps72/100
Cox$49.99/mo.100 Mbps5 Mbps61/100
Mediacom$19.99/mo. 100 Mbps10 Mbps60/100
T-Mobile$50.00/mo.33 – 182 Mbps6 – 23 Mbps71/100
Xfinity$24.99/mo. 75 Mbps10 Mbps66/100
Spectrum$49.99/mo. 300 Mbps10 Mbps63/100
AT&T Fiber$55.00/mo.300 Mbps300 Mbps69/100
CenturyLink$50.00/mo.100 Mbps12 Mbps60/100
*Prices as of 02/21/2023

Our take

Spectrum offers solid internet speeds, but they’ll cost you. By your second year, you’ll be paying at least $74.99/mo. for internet — the main reason Spectrum scores in the middle of the pack for customer satisfaction. That said, it does deliver on the speeds that it advertises, with some of the best performance metrics of any internet provider.

Frequently asked questions


Where can I get Spectrum as my internet service provider?


Charter Spectrum has a footprint in 41 states currently as a direct service provider.


How much is Spectrum?


Spectrum has internet-only packages that range from $49.99 for 300 Mbps to $89.99 for 1000 Mbps.


Does Spectrum have a data cap for its services?


At the present time, Spectrum service does not have a data cap for any of its broadband services.


Does Spectrum offer internet phone service as part of their package offerings?


Yes. In some of the bundles they offer, there are options for phone service. Phone service can also be added a-la-carte to other existing packages.


Are Spectrum and Time-Warner Cable the same?


Time-Warner Cable was bought by Charter Communications in 2016. It was then re-branded under the Charter-Spectrum umbrella as Spectrum Internet. They are now one and the same.


Is Charter the same as Spectrum?


Yes. Charter and Spectrum are the same. Charter is the parent company of the Spectrum brand.


Can I bundle Spectrum cable and internet?


Yes. Spectrum offers Internet and Cable Television Bundles that can be found here on their website.


Getting ready to move?

Here are a few extra resources to make your move easier:

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