American Customer Satisfaction Index score: 66/100
Mediacom is one of many cable providers specializing in affordable internet packages. If you’re considering a move to the southeast or Midwest, Mediacom may be a viable option as an internet service provider.
What we like
Available in more rural areas
Internet and TV bundles available
Delivers on advertised speeds
What we don't like
Frequent price increases
Not as widely available as other providers
Data limit on lowest-tier plan
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Mediacom internet plans and prices
Mediacom offers a wide array of cable internet packages for customers, regardless of residence or region. Their packages are traditionally designed for a variety of customers with varying levels of internet use. Medicom’s internet plans have also been improving recently, increasing plan speeds and providing larger data caps.Here’s a breakdown of Mediacom’s current internet plans:| Plan | Price* | Download speed |
| -------------- | ----------- | ------------------ |
| Internet 300 | $50.00/mo. | 300 Mbps |
| 1 Gig Internet | $65.00/mo. | 1,000 Mbps |
| 2 Gig Internet | $75.00/mo. | 2,000 Mbps |*Prices as of 12/19/25.
Speed
When you subscribe to Mediacom, you'll get the speed you pay for. According to the FCC's most recent report, Mediacom was one of the best-performing ISPs in the country, with more than 90% of customers getting at least 95% of their advertised download speed.Mediacom also ranked as one of the most consistent, delivering 100% or greater than their advertised speed during peak hours to more than 80% of their panelists for more than 80% of the time. In short, you can feel confident that Mediacom will deliver the internet speeds they say they will.
Mediacom reviews
Mediacom has an average 3.7 star (out of five) overall satisfaction rating on Consumer Affairs, from more than 600 reviews submitted from customers. Some negative reviews cite intermittent signal outages and unreliable customer service. Positive reviews talk of cheaper internet prices and quick installation.Mediacom’s reviews from its customer base have been a bit mixed. The ISP was one of the lower-scoring providers on the ACSI (American Customer Satisfaction Index) in 2024 with a total score of 66, showing that customers haven’t been as satisfied with Mediacom’s reliability of internet service and customer service. Even with some service drawbacks, Mediacom’s willingness to cover areas where other service providers are absent is an attractive consideration for new movers after they’ve settled into their new surroundings.
Mediacom is a solid choice in many of the available areas. Most households will be just fine with 300 Mbps download speed, and the starting price of $50.00/mo. is reasonable for internet plans. Mediacom's performance stacks up against anybody, too, delivering some of the most reliable service of any internet provider. That said, you should be aware of the price increases that come with every plan before signing up.
**Getting ready to move?**
Here are a few extra resources to make your move easier:
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- Different speeds available depending on your location
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