How to Cancel or Update Your Change of Address

You were proactive in submitting your change of address information in the weeks leading up to your move. You went to Google to search “change my address,” and you learned how to do so through the United States Postal Service.

But then, things got complicated with your move and now you need to update that change of address request. Don’t worry — making changes to your change of address request with USPS® is easy to do. Just follow MYMOVE’s simple steps.

How to cancel or update change-of address online

Even after you change your address and the date has arrived that you requested your mail to be forwarded, you can go online and cancel or update your request. Simply go to the USPS® change of address website and complete the following steps:

1. View, update, or cancel your Change-of-Address

At the very bottom of the USPS change of address page, you’ll see a banner that says “Want to View, Edit, Cancel or Dispute your USPS Change-of-Address®?” Click the red arrow next to it to proceed to the next page. (You can also click here to go directly to the edit page.)

2. Enter the information requested

On this page, there are blanks to fill in your new ZIP Code and your confirmation number. The confirmation number is the 16-digit code printed on the confirmation letter sent to your new address. If you submitted your USPS address change order online, the code is in the confirmation email that you received.

Where to find your confirmation code

As soon as your request is processed, the USPS® will send a physical
confirmation letter to your new mailing address. If you submitted your change-of-address online, you’ll also receive a confirmation to your email address. They will include your confirmation code in both the email and the letter.

The easiest way to find your confirmation code is to search for an email with the subject line: Your USPS® Change of Address Confirmation. If you only have the physical copy of the confirmation, you’ll find the code there as well.

If you lose track of your confirmation email or letter and can’t find the code, you can always visit your local post office in person.

3. Make the necessary changes

Once you put in your confirmation code and ZIP code, you can make the following changes/updates:

• Change your mail forwarding start date.
• Change your mail forwarding end date.
• Change your email address or phone number.
• Switch from a temporary move to a permanent one.
• Switch from a family move to an individual one (though not from individual to family).
• Cancel your address change order altogether.

It’s important to note that you can only make two modifications in a day (one which can be related to the street address line). After exceeding the two changes allowed, you will get the error message: “You have exceeded the amount of changes that you can make within the same day. Please try again in 48 hours.”

How to cancel or update your change-of-address request in person

If you are having trouble with the online address change system, then you may also go into your local Post Office™ and change your address in person.

First, find a nearby Post Office™ location.

To cancel your change-of-address, you need to submit the following to your local Post Office™:

• A form of identification
• Evidence to prove that you live in the primary address (this may include a utility bill or bank statement).

MYMOVE is an authorized affiliate of the USPS®.